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Frequently Asked Questions

These are questions frequently asked by Volunteer Deputy Registrars (VDRs). 

  • Do you have to have your voter registration card to vote?
    No. A voter can vote at the polls with or without their voter registration card. The only thing required at the polls is a Texas Photo ID or a Passport.
  • Does the address on the driver’s license need to match the address in the applicant's voter registration record?
    No, the address on the driver’s license DOES NOT need to match the address in the applicant's voter registration record.
  • Can voters use an out of state license at the Polls?
    No, a voter cannot vote with an out-of-state license. They can, however, vote with a passport. Also, in your VDR Training Packet, there is a reference to the kinds of Photo IDs permissible at the polls, and what people can do if they do not have a Texas Photo ID.
  • Can people vote in the runoff election if they did not vote in the original election?
    Yes, people can vote in the runoff election if they did not vote in the original election.
  • Can people vote if they moved within the same county but didn't update their address before the deadline?
    Yes, they can vote. They will be able to update their address at the polls.
  • Can people vote if they moved from one county in Texas to another, but did not update their address before the deadline?
    Yes, they can. Whenever they go to vote, they will need to go to their Main Elections Office, and vote via a special voting process called Limited Ballot, when there are contests or propositions on the ballot in common with other Texas counties. In the case of Travis County, the Main Elections Office is ONLY at 5501 Airport Blvd. This is only available during early voting.
  • VDR Duties
    Offer a Voter Registration Application to any Travis County resident. Assist each person completing the application, and answer any questions they have. Review the signed and completed application. Be sure to correct any errors or obtain missing information. Complete the receipt at the bottom of the form and give it to the applicant. Suggest they keep the receipt until receiving their certificate in the mail. Inform the applicant that their registration status will be effective 30 days from the date of registration, and certificates are mailed monthly. Submit all Yellow VDR forms in person within 5 days to one of the Voter Registration offices listed below. Download the Full Training Packet here:
  • Voter Registration Applications - REQUIRED FIELDS
    Download the Full Training Packet here:
  • Locations & Hours
    Main Tax Office 2433 Ridgepoint Dr, Austin, TX 78754 Mon- Fri: 8am - 5pm (512) 854-9473 24 HR Drop Box Available North: Pflugerville 15822 Foothill Farms Loop Pflugerville, TX 78660 Mon- Fri: 8am - 4pm (512) 854-9473 East: Heflin Ln. Drive-thru 4705 Heflin Ln, Austin, TX 78721 Mon- Fri: 8am - 4pm 512-854-7800 Northwest: FM 620 8110 N FM 620 Road Austin, Texas 78726 Mon- Fri: 8am - 5pm Drive-thru: 8am - 2:30pm (512) 854-9473 Southeast: McKinney Falls 4011 McKinney Falls Pkwy, Austin, TX 78744 Mon- Fri: 8am - 4pm (512) 854-9473 24 HR Drop Box Available Southwest: Oakhill 8656 Hwy 71W, Building B, Austin, Texas 78735 Mon- Fri: 8am - 5pm CLOSED: 12pm - 1pm for lunch (512) 854-9473 Download the Full Training Packet here:
  • Voter Registration Application Form Examples
    Download the Full Training Packet here:
  • Travis County Election 2023 - 2024
    Download the Full Training Packet here:
  • Registering Voters During COVID-19
    Download the Full Training Packet here:
  • Your VDR Checklist
    Download the Full Training Packet here:
  • Addresses to Register Unhoused Community Members to Vote
    ARCH Residential 500 E 7th St Austin, TX 78701 Mailing PO Box 2509 Austin, TX 78768 Salvation Army Residential 501 E 8th St, Austin, TX 78701 4613 Tannehill Ln Bldg 1, Austin, TX 78721 Mailing PO Box 1000 Austin, TX 78701 Trinity Center Residential & Mailing 304 E 7th St, Austin, TX 78701 Sunrise Community Church Residential & Mailing 4430 Menchaca Rd, Austin, TX 78745 University Baptist Church Residential & Mailing 2130 Guadalupe St. Austin, TX 78705 Download the Full Training Packet here:
  • Photo & Supplemental Identification to take to the Polls
    Download the Full Training Packet here:
  • Apply to be a Poll Worker
    To apply to become an Elections Worker, click here: https://countyclerk.traviscountytx.gov/departments/elections/election-workers/ Phone Number: 512-854-4996 Email: erecruiting@traviscountyelections.org Download the Full Training Packet here:
  • Training Packet - PDF
    Below is a PDF Version of your electronic training packet. Download it for your records, or for printing.
  • VDR Guide Brochure
    Below is a PDF of our VDR Brochure Guide. Download it for your records, or to print If you would like a physical version of this brochure, be sure to pick one up at one of our locations
  • Where can I get an electronic or print version of this Training Packet?
    You can download the Training Packet here: You can also download the VDR guide Brochure here: If you would like to get a print version of the packet your will need to go to the Main Voter Registration Office: Voter Registration Main Tax Office 2433 Ridgepoint Dr, Austin, TX 78754 Monday - Friday 8 a.m. - 5 p.m. (512) 854-9473 Currently, this is the only place to get a physical copy of this training packet.
  • Can I wear a candidate’s shirt, button, flag etc. to register people to vote?
    It depends on where you are registering voters.  If you are registering voters:  at a non-partisan event with a non-partisan group  or at a business that requests non-partisan activity  then you cannot showcase any partisan expression. However, if you are working with a partisan campaign, organizations, or a public space on your time, you can express any partisan beliefs that you wish.
  • Can we register people anywhere or do we have to have permission?
    You do not need permission to register voters in any public space, such as parks, libraries, government buildings, neighborhoods, etc.  For private spaces, such as businesses, or apartments, you will require permission from the manager or property owner. 
  • Can you register someone even if they think they have already done so? (Duplicate registration)
    Yes, you can. There are not negative consequences or repercussions for completing a voter registration application, even if you are already registered to vote. In fact, we have a saying: when in doubt, fill it out! 
  • How can I get more involved?
    There are many ways to get involved as a VDR. Travis County provides a few options here: Travis County VDR Facebook: https://www.facebook.com/groups/TravisCountyVDR/  This is a great way to connect with your fellow VDRs Voter Registration (VR) opportunities are often shared on that page. VDR Community Website: https://www.vdrcommunity.com/  This is an alternative to facebook It also has our VR Events Calendar, which we update consistently There are also VR Groups on that page who are recruiting VDRs Voter Registration Emails Keep an eye on your inbox, because we also email our calendar and specific VR events that come up You can also join an organization that focuses specifically on Voter Registration and Outreach such as: The League of Women Voters MOVE Texas Headcount JOLT And many more! Finally, you can also bring voter registration to any organizations or causes you believe in. Do you work with homeless outreach on the weekends? Incorporate Voter Registration to your unhoused neighbors. Are you participating in a political campaign? Offer voter registration when canvassing for your candidate or cause.  No matter what organization or cause you are working with, they would be happy to know they have a VDR amongst their ranks!
  • What do I do if someone is visually impaired, handicapped, or cannot complete or sign an voter registration application for themselves?
    You can assist an applicant in registering to vote, including and up to filling out the voter registration application for them. The only thing you cannot do is sign the application for them. However, any mark will do for a signature, be it an “X”, a squiggle, or a line.  Furthermore, many people with disabilities will have an official agent who can sign the application for them. And if they do not have an agent, then their parent, child or spouse can sign it for them.  And in all of these cases, the Agent will need to write their relationship next to their signature in this way: Signature - Parent/Spouse/Child
  • Can People who have been previously convicted of a felony register to vote?
    The answer to this question is it truly depends.  If someone has been previously convicted of a felony, they CAN register to vote if they are “Off-Paper.” This is the slang term for someone who has been previously convicted of a felony and have completed their terms of punishment, including: Any term of incarceration Parole Supervision Period of Probation OR they could have received a pardon.  If someone tells you they have previously been convicted of a felony, ask them if they are “off-paper.” If they say yes, then they can register to vote. If they say no then they should not register to vote.  If the applicant is unsure, advise them to get in contact with their lawyer, or someone they trust, and ask that person about their status. And the person in question should do this before they register to vote.  As a VDR, it is your duty to register people to vote, NOT to advise people on whether or not they are legally able to vote. 
  • How do I register someone experiencing homelessness
    There are a few ways you can register someone experiencing homelessness: Ask them to use the residential address of a location they frequent often, or that of a trusted friend or family member. Use the cross streets of the location they currently reside, ie: Rundberg and Lamar
  • Can I register someone if they aren’t a citizen? What if they have a green card?
    You cannot register someone if they are not a citizen. This includes: Residents People who are here on work visas Anyone with a green card You must be a citizen in order to vote or register to vote. To do so, while not being a citizen, is a felony.
  • Can a person register someone else on their behalf?
    Yes, a voter can register certain people on their behalf: Parent Spouse Child They can register these people to vote on their behalf, and only these people. If a Parent, Spouse, or Child fills out and signs a voter registration form on behalf of someone else, they have to write their relationship next to the signature in this way: Signature - Parent/Spouse/Child
  • Can college students register to vote in the county they are currently studying in, or do they need to register to vote in their hometown?
    College Students can register to vote and vote in EITHER their hometown of residence, or the county they are currently residing in to study. Students can choose whichever county to register to vote and vote in, but they CANNOT register to vote and vote in BOTH counties.
  • What is the “17 years and 10 months” Rule?
    While a Texas resident has to be 18 years or older in order to vote, a Texas resident can be at least 17 years and 10 months old in order to REGISTER to vote. In short, you can register to vote if your 18th birthday is No More than months away.
  • Is there any online voter registration available or is it paper only?
    There is NO Online Voter Registration in Texas. There are some Digital options for voter registration. However, in all digital cases, the applicant would be following a specific and lengthy process: The applicant would complete the voter registration application online Upon completion, the applicant would then be mailed their pre-filled application to sign Upon signing the application, the applicant would mail it back to the Voter Registrar A “Wet” signature is legally required to register to vote. That is to say, you must physically sign a voter registration application in order for it to be legally viable.
  • If you moved within Travis County can you change your address online?
    Yes, you can, and you can do so here: https://tx-prod-tc-public.azurewebsites.us/registrationapplication However, if you moved out of Travis County, or moved into Travis County from out of county, you cannot update your address online.
  • If someone moved within Travis County, but never re-registered their new address can they still vote?
    Yes, the person is already registered to vote in the county, just not at their current address. The voter will be given a chance to update their address at the poll with a Statement of Residence.
  • Someone is currently registered in Travis County but is temporarily residing in another county in Texas, would they have to come to Travis County to vote?
    If someone is currently registered to vote in Travis County, but are currently residing in another county, they can vote in Travis County using Ballot by Mail. For more information, please click on this link: Ballot by Mail - Travis County Clerk
  • Where can someone look up if they are registered tp vote?
    VoteTravis.com This is also a great resource for polling locations, sample ballots, information about ballot-by-mail, and other great voting resources.
  • How long will it take for someone to receive their voter registration card?
    It will take up to 30 days after the completion of the Voter Registration Application
  • How long does voter registration last?
    The Voter Registration lasts indefinitely, and only expires upon the following conditions: If someone moves out of Travis County If someone is inactive as a voter for an extended period of time If someone moves within Travis County, they are still registered to vote, they simply need to update their address before the Voter Registration Deadline. And even if they do not update their address before then, they can still update their address at the Polling Location, and will still be able to vote.
  • Do you need to re-register to vote if you move?
    Yes, you do. You should update your address before the Voter Registration Deadline, however, you can also update your address at the Polls.
  • Where can I pick up voter registration applications and supplies?
    As of right now, you can pick up supplies from the following locations: Voter Registration Main Tax Office 2433 Ridgepoint Dr, Austin, TX 78754 Monday - Friday 8 a.m. - 5 p.m. (512) 854-9473 24 HR Drop Box Now Available North: Pflugerville 15822 Foothill Farms Loop Pflugerville, TX 78660 Monday - Friday 8 a.m. - 4 p.m. (512) 854-9473 Southeast: McKinney Falls 4011 McKinney Falls Pkwy, Austin, TX 78744 Monday - Friday 8 a.m. - 4 p.m. (512) 854-9473 24 HR Drop Box Now Available East: Heflin Ln. Drive-thru 4705 Heflin Ln, Austin, TX 78721 Monday - Friday 8 a.m. - 4 p.m. 512-854-7800 Southwest: Oakhill 8656 Hwy 71W, Building B, Austin, Texas 78735 Monday - Friday 8a.m. - 4 p.m. CLOSED: 12pm - 1pm for lunch (512) 854-9473 Northwest: FM 620 8110 N FM 620 Road Austin, Texas 78726 Monday - Friday 8a.m. - 3 p.m. Drive-thru: 8am - 2:30pm for lunch (512) 854-9473
  • Where can I drop off voter registration applications?
    You can drop off applications at the same locations you can pick up applications and supplies. NOTE: Two of our locations have 24 hour drop boxes: Main Tax Office at Ridgepoint Voter Registration Satellite Office at McKinney Falls
  • Can I deliver mail-in forms on behalf of an applicant?
    No, you cannot. This is because the mail-in forms do not have a receipt. If you lose the mail-in forms, the applicant does not have any record of having registered to vote. If you do turn in mail-in forms this serves as grounds for disqualification from the Travis County VDR Program.
  • How many days do I have to turn in the Yellow VDR voter registration applications?
    VDRs must drop off all Completed and Incomplete applications at a drop-off location or a drop box within 5 days OR by 4pm on the day after a deadline.
  • What areas on the yellow voter registration application do they need to fill out to be considered complete?
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